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Problems With Profuse Packaging?

Date: 12-Nov-12

APC Logo © Zo Zhou


Do you ever get angry about excess packaging the appliances, clothing, hardware or food you buy? Do you want to do something about it? With Christmas just around the corner, there's going to be more consumer items purchased than at any other time of year, and where consumer items go, packaging follows. The good news is that the Australian Packaging Covenant (APC) has established a Packaging Line to provide the community with a way to lodge complaints and receive advice about consumer packaging.

The APC is a commitment by governments and industry to the sustainable design, use and recovery of packaging. The APC Packaging Line covers consumer packaging created, supplied or used by parties (often Brand Owners) that are signatories to the APC. It can respond to enquiries about packaging made of any combination of materials for the containment, protection, marketing or handling of consumer products (including the distribution packaging) in Australia.

When an enquiry or complaint is lodged with the APC Packaging Line, it will be recorded and from there, the APC Packaging Line will determine the nature of the request. If the enquiry is a general request for information, the APC Packaging Line will respond within three working days. If the enquiry is best answered by a packaging specialist or the Brand Owner (if they are an APC signatory), the Packaging Line will refer the enquiry to them within three working days, and the specialist or Brand Owner will then respond directly to the enquirer within twenty working days.

It's though consumer feedback that things change! By taking the time to make a complaint or enquiry you are letting the manufacturers or Brand Owners know that sometime there's just too much.

Next time you shake your head at product packaging, contact the APC Packaging Line by downloading the enquiry form or via:

Mail: PO Box 346, GORDON NSW 2072
Phone: 1300 30 80 30 (Monday to Friday 9am to 5pm)

Find out more here.

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